Our hand-crafted process begins with a mindset for purity and cleanliness while protecting each ingredient’s natural characteristics. This typically includes gently heating small batches of ingredients, as needed for mixing, a cooling period then adding any additional heat sensitive elements. Then refrigeration, to form and set. After which, each product is hand wrapped in parchment paper and either jarred or bagged. The process for Creams, Salves and Body Butters is much the same, blended/whipped then bottled and refrigerated.
Finally, all products are sealed and kept under refrigeration before being delivered to you!
We believe this facilitates custom orders and provides for superior product freshness.
However, please remember, natural product ingredients; are often challenging to source, time consuming to craft and some variation is to be expected. Additionally, some products may be prone to mild settlement due to formula variants/requests and natural sweating, condensation, can occur due to temperature fluctuations.
Shipping typically includes at least one isolated cold pack in warmer months, frozen, as well as appropriate “bubble wrap” placed in a box with your invoice… or, upon request, a packing slip, delivered to courier.
Available stock generally ships within 48 hrs.
Large orders and back stock items may require additional time …Contact us for specifics.